Intuitiv designs, programs and sells user interface templates and software to enhance the user experience for home automation systems. Collectively, we refer to these tools as our “Services”. We are acting as a service provider to you when we provide the Services. Any collection, use, and management of personal information by the hardware providers (collectively, the “Hardware Providers”) are governed by their respective privacy policies and terms. When using hardware providers, you are required to comply with their privacy policies and terms. We recommend you carefully review their privacy policies and terms, as Intuitiv is not responsible for the hardware providers. Our Services enable you to connect to your home automation system and control Third-Party Hardware, including through apps you can access which may be available to you via our platform. The collection of your information by these third parties is governed by the Third-Party Services’ privacy policies and terms. We recommend you carefully review their privacy policies and terms, as Intuitiv is not responsible for Third-Party Services. We rely on you to comply with applicable privacy laws when collecting, using, or disclosing information about individuals through the Services, including obtaining any necessary consent and providing any necessary notices. If we receive any questions or complaints regarding your use of the Services, we will direct the request to you for further assistance. Our Services are not intended for use by children and should only be accessed by individuals who are at least 18 years old and are using the Services for business purposes or personal use.
Information You Provide:
We may ask you to provide personal information when you visit our Sites, use our products, register for a program or service, subscribe to a newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features or resources we make available to you from time to time. We may ask you for: your name, title or position, email address, mailing address, phone number, financial information, and other personal information as appropriate. We may also collect your IP address if you visit our website. Additionally, we may request information about the Intuitiv products you use, or third-party products connected to your Intuitiv system, such as model or serial numbers. In the case of a technical issue, we may also collect information relating to a support or service incident. Please note that we do not intentionally collect any sensitive personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality; please do provide any of this type of information to us.
Your personal information and data files are stored on Intuitiv and the servers of companies we hire to provide data storage services to us. Intuitiv takes precautions including industry standard administrative, technical, and physical measures that are designed to safeguard the personal information collected from visitors and customers against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration and destruction. When you enter personal information on our forms, we encrypt this data using SSL or other technologies. These technologies are designed to protect the confidentiality of your personal information when it's transmitted over the Internet. Notwithstanding all of our efforts, no security controls are 100% effective and Intuitiv cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that your personal information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with any applicable laws and regulations.
Intuitiv may also disclose your personal information to a third party if required to do so by law or if, in good faith, Intuitiv believes that such action is necessary to: (i) comply with the law or with legal pro-cess; (ii) protect and defend the Intuitiv’s rights and property or prevent fraud; (iii) protect Intuitiv against abuse, misuse or unauthorized use of Intuitiv products or services; or (iv) protect the personal safety or property of personnel, users or the public.
Intuitiv takes reasonable steps to ensure that your personal information we process is accurate, complete and current by using the most recent information provided to us. As a visitor or consumer, you are always entitled to access and update your personal information or modify communication preferences by contacting:
Effective date: April 26, 2022